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Multi Award Winning Agents

We have been awarded and retained the title of ’The Best Agent in The County’ since 2014 in the prestigious ESTAS Awards. Competing against other much bigger nationwide estate agents such as Andrews and RA Bennetts and Taylors.

The ESTAS is the UK’s largest customer service awards for the property sector and is based on votes from previous buyers and sellers combined.

We also received a Highly Commended customer service award from Cheltenham BID in 2018.

Our reviews speak for themselves on Facebook, Google and the ESTAS.

Extended Opening Hours

We are available 7 days a week so that no opportunity is missed. An agency in tune with how property should be marketed and sold within a vibrant and varied community such as Cheltenham.

Professional Photography

In a competitive marketplace we do everything we can for our clients to make sure that their property stands out from the crowd. We can also offer a virtual staging service for vacant properties in order to provide a modern day furnished space as opposed to advertising an empty room.

Extensive Marketing

We advertise your property on all the major online property portals Zoopla, Rightmove, Prime Location, Findaproperty, OnTheMarket, Globrix and many more. Our properties get a video montage of the photos and floorplan which also helps catch the eye of our strong social media following. In addition to online advertising we also have a beautiful window display in a high footfall area of Montpellier adjacent to Ask Restaurant.

Ongoing Market Analysis and Informative Client Contact

We realise the importance of communication which is why we are an award-winning team. We give viewing feedback the following day where possible and we also review the marketing figures and online property performance to give you a fortnightly review of how much interest your property is receiving online.

Dedicated Sales Progression

Once we have agreed a sale on your property we keep in regular communication with all parties and their appointed solicitors to help assist your sale through to a swift exchange and completion, as quickly and efficiently as possible. We have many combined years' experience in selling local property which helps us overcome minor problems and objections by providing alternative solutions to appease both parties. Agreeing a sale is only the beginning of the process and we identify that the main obstacles can arise further on down the line from mortgage applications or survey results for example. To ensure this process is streamlined and documented thoroughly we assign your sale to one person. This way, we can work efficiently and proactively throughout the sale and make sure that everything is moving along in a timely fashion.

Your Local, Independent Agent

With the increase in awareness around consumer conscience and supporting your local economy, we feel that by being an independent company, we not only offer a more focused and knowledgeable approach but by supporting local business, more money will be fed back into Cheltenham’s economy. Research on spending done by local authorities shows that for every £1 spent with a small or medium-sized business 63p stayed in the local economy, compared to 40p with a larger business. High streets populated with thriving independent businesses boost the prices of nearby homes according to a recent study.

Research by American Express found that house prices near a prosperous town centre have risen by an average of £40,000 more over the past decade than other properties.

Mortgage Advice

At Cook Residential Estate Agents we are passionate about making our customers house sale and purchase a seamless transaction. This includes getting the right advice about your finances, which is why we have teamed up with a local independent firm, who have strong relationships with various lenders and access to the latest deals available from over 90 lenders and over 12,000 different mortgage products. They also cut through the jargon and help you understand the world of mortgages and share their knowledge and insight into the mortgage industry with you, offering their expert advice from a range of topics for homemovers, first time buyers, buy to let, help to buy, how to protect your home and how lenders will assess your application. By talking to an adviser either over the phone or face to face, they can ensure you get the right advice tailored to your circumstances.

Legal notice: Your home may be repossessed if you do not keep up repayments on your mortgage.

Solicitors Advice

Conveyancing law can be very complex and time consuming.

There are many points to check and consider (these include property searches, title and local area searches). With our extensive years of experience in the Cheltenham property sector, working with various solicitors on a daily basis, we are in the privileged position to be able to recommend some of the best.


By appointing a local surveyor to produce a survey it will enable you to proceed with the purchase with confidence. If you are looking to have a survey done on your property we can recommend a independent firm of chartered surveyors. They pledge to always provide you with clear, objective advice written in jargon free language you can understand. They can help identify potential costly repairs and health hazards that will provide you with an unbiased knowledge that will give you peace of mind moving forwards.

Removal Services

We have teamed up with a family run removals & storage company based in Cheltenham, offering a friendly and professional service. With over 20 years of experience in all aspects of house, office and international removals alongside offering storage facilities and special expertise in piano removals. They work with a small network of clients, located in and around the south west of England and include local authorities, auction houses, antique dealers, theatres and art galleries.

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NAEA The Property Ombudsman Rightmove Zoopla Primelocation OnTheMarket