Reviews

Our reviews really do speak for themselves and are the reason we have been voted the Best Agent In Cheltenham numerous times. The ESTAS is the UK’s largest customer service awards in the UK for the property sector. Below are a selection of reviews taken from the most recent ESTAS Awards from our buyers and sellers.

We also have a collection of reviews available on Google and Facebook.

"Thank you Cook Residential for making our first experience of buying a house as pain free as possible. We've had many bad experiences over the years with estate agents so you've restored our faith. Wouldn't hesitate to recommend you to others!"

"The most professional warm lovely expert agents I've ever worked with on a transaction and I'm a professional property investor for the past ten years."

"Cooks have helped us buy our very first property! A professional service from start to finish. Wonderful communication from the beginning. Zac and the team have been helpful throughout. Thanks Cooks!"

"So pleased with the service provided by Cooks throughout the sale of our home. The whole team made the process stress free and we felt that Zack in particular went above and beyond. Huge thanks."

"I cannot recommend Michelle and her team enough! They provided an excellent service when selling my flat in Cheltenham. The marketing was very professional and the sales team is friendly and responsive. I was able to secure an offer for more than the asking price within a week of the property being listed."

"Cook Residential helped me with a sale which was not straight-forward. At all times, the whole team were professional, knowledgeable and helpful.The chain remained intact, to the great relief of many!"

"I would like to thank Michelle and the team at Cook Residential, I have recently sold and bought through them and I have to say they provided a first class service. The whole team made what is a very stressful time go incredibly smooth. I will definitely be recommending to friends and family."

"James was incredibly helpful and accommodating as we arranged viewings and offers. Once the offer was accepted Michelle was instrumental in the process and went above and beyond our expectations."

"Michelle and her team remained highly professional, considerate, and patient throughout the whole process which was extremely important for me as this was my home with a lot of emotion attached to it. My house sold on the first day of marketing and I had 7 offers. Thank you so much for all your help along the way. Highly recommend!"

"I wouldn’t sell a house with any other agent. Michelle was amazing, always available, completely ‘on it’ from start to finish. I’m fact I’m not sure the sale would have completed without her."

"Utterly superb. Our property was on the market for a combined 18+ months before we met Michelle. She gave a candid review, marketed the property and an offer accepted within 6 days. Says it all."

"Kate is one of the best agents out there to show properties. Such enthusiasm and professionalism.So knowledgeable about the property she is showing. It’s a rare thing. Michelle has been amazing throughout."