Our reviews really do speak for themselves and are the reason we have been voted the Best Agent In Cheltenham numerous times. The ESTAS is the UK’s largest customer service awards in the UK for the property sector. Below are a selection of reviews taken from the most recent ESTAS Awards from our buyers and sellers.
We also have a collection of reviews available on Google and Facebook.
Katy MC, Buyer
"Thank you Cook Residential for making our first experience of buying a house as pain free as possible. We've had many bad experiences over the years with estate agents so you've restored our faith. Wouldn't hesitate to recommend you to others!"
S Thomas, Buyer
Milly Victoria Banks, Buyer
"Cooks have helped us buy our very first property! A professional service from start to finish. Wonderful communication from the beginning. Zac and the team have been helpful throughout. Thanks Cooks!"
Abi Francis, Seller
James Green, Seller
"I cannot recommend Michelle and her team enough! They provided an excellent service when selling my flat in Cheltenham. The marketing was very professional and the sales team is friendly and responsive. I was able to secure an offer for more than the asking price within a week of the property being listed."
Hilary Larsen, Seller
Michael Pitman, Seller & Buyer
"I would like to thank Michelle and the team at Cook Residential, I have recently sold and bought through them and I have to say they provided a first class service. The whole team made what is a very stressful time go incredibly smooth. I will definitely be recommending to friends and family."
Bradley Hiscoke, Buyer
Clair Gardner, Seller
"Michelle and her team remained highly professional, considerate, and patient throughout the whole process which was extremely important for me as this was my home with a lot of emotion attached to it. My house sold on the first day of marketing and I had 7 offers. Thank you so much for all your help along the way. Highly recommend!"
Faye potter, Seller
Simon de la Rue, Seller
Raymond Dowling, Buyer
"Kate is one of the best agents out there to show properties. Such enthusiasm and professionalism.So knowledgeable about the property she is showing. It’s a rare thing. Michelle has been amazing throughout."